Author name: Andrea Rowe

Practice

Meet a Member – Dr James Wong

Dr James Wong, principal of Garden City Implant and Dental in Western Australia, has spent over 20 years in private practice, specialising in oral surgery and dental implantology. From navigating the challenges of running a solo practice to spotting the future of digital dentistry and AI, Dr Wong shares his experience, lessons learned, and reflections on balancing life and work in private practice.

Business

Introducing a Staff Member – Andrea Rowe

Hi, I’m Andrea, and I’ve been in the dental supply game for over 25 years. In that time, I’ve seen huge changes, from pen and paper order-taking with a flood of sales reps to time-saving online ordering. I’ve witnessed the move from paperback appointment books to online practice management systems and now virtual consultations. I’ve watched the industry shift from amalgam to composites, while CEREC technology has revolutionized restorative dentistry by enabling same-day crowns. Digital X-rays have replaced traditional film, and 3D scanning has become the norm. Implants, too, have come a long way—thanks to advances in materials and surgical techniques, they’re now faster, more reliable, and accessible, with options for patients with limited bone density. With newer innovations like 3D printing and the use of AI, I’m excited to see what the next big thing in dental care will be!

Practice

Meet a Member – Dr Kinnar Shah

The journey in dentistry isn’t just about clinical mastery—it’s about becoming a visionary leader, building a thriving team culture, and creating a practice that delivers impact and fulfilment. For me, growth is not a destination—it’s a way of life. Whether through SmileConcepts or the work I do mentoring other dentists, I remain committed to raising the standard of what’s possible in our profession. If you’re a dentist who knows there’s more in you—more to build, more to lead, more to give—then don’t wait for the perfect moment. Create it.

How the “Hot Hand Fallacy” can ruin your practice value
Practice

How the “Hot Hand Fallacy” can ruin your practice value

When your practice has been stable, or on a growth trajectory for the past few years, it’s easy to start believing that it will always be like this. That tomorrow will always be the same as today and next year will be like this year. It is easy to start believing that the strength of your practice, and its valuation if put to market, is secure into the future.

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